Shipping & Returns
Shipping & Returns – Midnight Taste
Effective Date: 04.03.2024
At Midnight Taste, we take great care in producing and delivering high-quality products to your door. Please read our shipping and returns policy carefully before placing an order.
1. Shipping
Where We Ship:
We ship to Switzerland, the European Union, and selected international destinations.
Processing Time:
- Orders are typically processed within 3-5 business days.
- You will receive a confirmation email once your order has been shipped.
Delivery Time:
- Switzerland: 2–5 business days
- EU Countries: 3–7 business days
- International: 7–14 business days
Delivery times may vary depending on customs and local postal services.
Shipping Costs:
Shipping costs are calculated at checkout and depend on your location and order size. Free shipping promotions will be clearly indicated on the website.
Tracking:
All shipments include a tracking number. You will receive a tracking link in your confirmation email once your order has been dispatched.
2. Returns & Refunds
Due to the perishable nature of our products, all sales are final. We do not accept returns, exchanges, or offer refunds.
Quality Assurance:
- Each product is carefully inspected before shipment to ensure it meets our high-quality standards.
- If your order is damaged or defective upon arrival, please contact us within 48 hours at hello@midnightaste.com.
- We will review the issue and may offer a replacement or partial compensation at our discretion.
3. Contact Us
For any questions regarding your order, shipping, or product information:
Email: hello@midnightaste.com
Mail: Norrah SA – 21 Chemin du Creux-du-Cheval – 1232 Confignon – Switzerland